Mini Hoosier Trikes™

Returns, Warranty & Terms

Limited Warranty

Mini Hoosier Trikes™ proudly stands behind the quality of every product we build. We provide a limited one (1) year warranty to the original purchaser covering defects in materials and workmanship under normal use.

To submit a warranty claim, customers must provide a copy of the original sales receipt from Mini Hoosier Trikes™ or an authorized dealer showing the purchase date. Upon inspection, we will repair or replace any qualifying defective product or component at our discretion.

This warranty does not cover:

  • Normal wear and tear

  • Labor or installation costs

  • Shipping or transportation expenses

  • Improper installation

  • Abuse, neglect, or misuse

  • Racing or competition use

  • Accidents or impact damage

  • Unauthorized modifications, repairs, or disassembly

Mini Hoosier Trikes™ shall not be responsible for incidental, indirect, or consequential damages, including loss of use, inconvenience, or personal injury resulting from product misuse or failure.

To begin a warranty claim, please contact our customer support team to obtain a Return Goods Authorization (RGA) Number before shipping any product. All warranty items must be shipped prepaid unless otherwise authorized.

Our maximum liability under this warranty shall never exceed the original purchase price of the product.

Pricing

All prices, specifications, product availability, and promotions are subject to change without prior notice.

While every effort is made to ensure pricing accuracy, Mini Hoosier Trikes™ reserves the right to correct typographical or pricing errors.

All prices are listed in U.S. Dollars (USD).

Sales quotations remain valid for 30 days unless otherwise specified.

Product Updates

We continually improve our products through research, testing, and customer feedback.

As a result, Mini Hoosier Trikes™ reserves the right to modify product designs, specifications, finishes, colors, materials, or discontinue products without prior notice.

These updates do not obligate us to upgrade or replace previously manufactured products.

Payment Terms

Orders over $500 require a 50% non-refundable deposit before production begins.

We accept:

  • Zelle

  • Chime Pay

  • Apple Pay

  • CashApp

  • USDT

  • Bitcoin

  • ETH

Final balances must be paid before shipment unless otherwise agreed.

International orders require full payment before production and shipment.

Custom-built trikes are made to order and generally require 4–8 weeks for production depending on workload and customization.

Shipping Damage & Missing Items

Please inspect your order immediately upon delivery.

Any shortages, incorrect items, or missing products must be reported within 10 days of delivery.

If your shipment arrives visibly damaged:

  • Refuse the shipment whenever possible and notify us immediately.

  • If accepted, retain all original packaging.

  • Contact the freight carrier within 48 hours to file a damage claim.

Failure to retain packaging may prevent the carrier from honoring a claim.

Returns

Before returning any merchandise, customers must obtain a Return Goods Authorization (RGA) Number from Mini Hoosier Trikes™.

Return Conditions:

  • Returns must be requested within 30 days of the original shipment date.

  • Items must be returned unused and in original condition whenever possible.

  • All returns must be prepaid and fully insured.

  • Unauthorized returns may be refused or subject to a 15% restocking fee.

  • Shipping charges are non-refundable unless the return results from our error.

Receiving returned merchandise does not automatically guarantee a refund or replacement. Every return is inspected upon arrival to determine eligibility.

Order Cancellations

Orders for custom-built trikes and personalized products begin production shortly after purchase.

Because these products are built specifically for each customer, deposits and payments on custom orders are generally non-refundable once production has started.

Please contact us immediately if you need to modify or cancel an order.

Customer Support

Our team is committed to providing exceptional customer service before and after your purchase.

If you have questions regarding warranties, returns, repairs, shipping, or your order status, please contact Mini Hoosier Trikes™ Customer Support. We're here to help ensure your ownership experience is as enjoyable as every ride.